Collaborative skills impact the success of every organization. Organizations with complex tasks and/or high levels of interdependency among employees require greater collaborative skills in order to perform well. The ability to build effective collaborative relationships and mutually supportive work environments has a direct impact on organizational effectiveness. Strong collaborative skills leverage the effectiveness of all relationships and environments, particularly among team members and between departments, customers, suppliers, partners and all the interdependent parts of any organization.
The TLT Collaborative Skills Climate Survey can diagnose the strengths and weaknesses of collaborative skills within your organization. It was developed as part of a multi year global research project designed to measure the impact of collaborative skills on the effectiveness of organizations. The survey measures five skills found to be essential in building and maintaining collaborative environments and relationships.
The skills are:
- Collaborative Intention: Focusing on mutual gains in relationships.
- Truthfulness: Creating environments where people feel safe enough to tell the truth.
- Self-Accountability: People taking responsibility for their role in any situation as well as the intended and unintended consequences of their action or inaction.
- Awareness of Self and Others: Staying non-defensive and willing to explore difficult interpersonal issues in order to solve problems.
- Problem Solving & Negotiation: Negotiating conflicts in a way that builds relationships rather than undermines them.
The survey measures those skills along two dimensions; first, the current skill level, and second, the gap between the current skill level and the level at which employees feel they need to be in order to perform at optimally. A small gap between current and desired levels generally indicates employees are satisfied with the current level of skill within the organization. They believe people are as skillful as they need to be in order to be successful. A large gap indicates greater dissatisfaction with the current situation. Employees do not feel they have the collaborative skills necessary for the success of the organization. It is the combination of the current skill level and the size of the gap that will impact an organization’s effectiveness.
The survey is an on-line instrument which takes employees about 15 minutes to complete. The survey is currently available in English, Danish, Swedish and Dutch. Reports can be generated in any organizational configuration.
For more information about the survey, contact your local collaborative skills consultant.
For more information about the survey instrument and a description of organizations with both high and low skill levels, read on.
© 2006-2008 Jim Tamm, J.D., Ron Luyet, MA, & Dick Thompson, Ph.D.